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FAQs
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We hope you would like to learn more about the exciting opportunities in China and will
contact us to arrange a meeting whereby we can answer your questions in detail and explore ways to introduce you to CAC's Global IT Solutions. Below is a small sampling of the most frequently asked questions.
“What are the advantages of outsourcing to China?”
- Chinese government has strong support for local and foreign IT companies, thereby giving incentives such as establishment of special economic zones, lower corporate taxes, and access to more resources
- Companies that pass the CMM are refunded for the full amount of the entire assessment costs spent
- Labor, Utilities, Rent, and other expenses in China are significantly lower than in Europe, US and other countries
- 50,000 IT graduates every year ensuring a steady source of highly skilled IT professionals
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“What are the advantages of choosing CAC as your long-term Business Partner?”
- Access to a large and talented pool of IT Professionals at costs lower than in Europe or the US
- International experience; keen understanding in addressing the software outsourcing and application development needs of multinational companies
- High quality output as a result of rigid project methodology and software development processes aligned with ISO, CMM, and PMI standards
- Maintains the highest standard of service quality
- Has built a strong track record of over 35 years in information technology services
- Caters to a diverse range of industries and business domains
- Has developed technological expertise best suited to the demands of multinational corporations
- Has partnerships with reputable companies like Microsoft, Oracle, and SAP
- Presence in Europe, US, Japan, and China
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“How do you address concerns regarding confidentiality and intellectual property rights?"
- CAC agrees to hold any information in strict confidence and not to disclose nor sell such information to third parties
- The clients retain ownership of source code and all documentation
- Special agreements related to this may be discussed for inclusion in contracts
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“How about office security?"
- CCTV cameras are installed throughout the building; access to the company is restricted by security guards, electronic door locks, and swipe/badge cards
- All personnel are required to wear identification cards while inside the company’s premises
- Visitors are escorted from/to reception area
- Weekend and holiday access is further restricted and entry/exit is logged
- Equipment cannot be taken in/out without a Senior Manager’s written approval
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“What are your plans for data protection and recovery?”
- Full backups are done daily
- End-of-month backups are archived
- Backed-up materials are stored in safety deposit boxes
- Server configurations are documented
- An office branch located 8km away is used to store and backup information from Head Office (vice versa)
- Disaster emergency plans are in place
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“What is the communication plan between project team members in China and in our country?”
- Any form of sophisticated voice and data communication lines are available in China, such as ADSL, DDN, Leased Lines, IP Lines, Web Servers
- A VPN Gateway may be setup
- Some of CAC Shanghai’s project team members can adjust to the working hours of the client’s time zone to ensure constant communication among all parties
- For sharing of non-sensitive information, any form of web-based messaging may be used
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“What are your software development standards?"
- Source code library/server used
- Use of templates to ensure consistent results and ease of application development
- Software standards are documented and enforced
- Quality Control Team is independent and separate from the Developers
- QA Testing is done all throughout the project life cycle
- Unit Testing is done on several platforms
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